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WordPress experts at your service

Our technical WordPress team is standing by to help and provide website support.

From registering domains, setting-up hosting and email, implementing your beautifully crafted website design to supporting and maintaining your websites.

Wordpress website

Are you a designer or freelancer designing beautiful websites?

Our team of in-house developers and support staff are ready to take your designs and bring it to life. We also assist you with any other WordPress related support, so you can service your clients, giving you the freedom to deliver awesome designs to your clients while we support you in the background.

Seamless technical support

At Azapi we understand that your clients are an important part of your business. Therefore we offer website support services to make your life easier. Domain registration, hosting, corporate email, website care plans; we do it all.

The road to happy clients starts here.

We'll be your "technical support and development partner".

Supporting you and your clients in the background.

Why choose us?

We love working with authentic clients that enjoy the beauty of making things work better together. Say goodbye to website hassles and hello to days filled with awesome designs.

Domain registration:

As an accredited domain name registrar, Azapi can register and manage your name online. Register your co.za, .com and any other domain and we'll ensure that your interests are well looked after.

We'll also setup and manage your DNS to ensure that your traffic ends up at all the right places.  

Check domain availability here.

Managed Email Solutions:

Being connected is a crucial part of your and your client's business. Our email products will give you a head start.

  • The 25 GB Business email means that you never have to worry about a crowded mailbox ever again, also a secure IMAP setup ensures you have premium spam & virus protection.
  • As a Google Partner we provide the full G-Suite offering, complete with a range of real-time collaboration features, such as document creation, storage and messaging to enhance your clients' productivity.

Managed Website Hosting:

Our WordPress websites are hosted on dedicated VPS servers, allowing us to enhance these environments and ensure optimal performance of your site.

We offer three packages: Starter, Standard and Business Managed Website Hosting.

All sites are also issued with security certificates (SSL) when hosted with Azapi. 

WordPress Care Plans:

Our team will take care of your website on a monthly basis to ensure that your online business is safe and secure.

We'll look after all the backups, security checks and regular upgrades on your site. Choose the package that suits you best and you'll never have to worry about your website again. 

Domain registration:

As an accredited domain name registrar, Azapi can register and manage your name online. Register your co.za, .com and any other domain and we'll ensure that your interests are well looked after.

We'll also setup and manage your DNS to ensure that your traffic ends up at all the right places.

Check domain availability here.

Managed Email Solutions:

Being connected is a crucial part of your and your client's business. Our email products will give you a head start.

The 25 GB Business email means that you never have to worry about a crowded mailbox ever again, also a secure IMAP setup ensures you have premium spam & virus protection.

As a Google Partner we also provide the full G-Suite offering, complete with a range of real-time collaboration features, such as document creation, storage and messaging to enhance your clients' productivity.

Managed Website Hosting:

Our WordPress websites are hosted on dedicated VPS servers, allowing us to optimise these environments and ensure optimal performance of your site.

We offer three packages: Starter, Standard and Business Managed Website Hosting.

All sites are also issued with security certificates (SSL) when hosted with Azapi.

WordPress Care Plans:

Our team will take care of your website on a monthly basis to ensure that your online business is safe and secure. We'll look after all the backups, security checks and regular upgrades on your site. Choose the package that suits you best and you'll never have to worry about your website again.

Managed Hosting

Managed Website Hosting

Your website deserves only the best. That is why we offer a managed hosting environment so we can take care of daily maintenance and updates. Our team looks after servers, configuration and ensures that the latest versions of WordPress and PHP are  installed for security.

Dedicated virtual servers

Dedicated Virtual Servers

Our great service is backed by quality back-end systems. A dedicated server means we can ensure that the required resources are allocated to your account and also utilise advanced caching and enterprise software so your site runs at 'top speed' all day long. 

Wordpress optimized

WordPress Optimized

Amongst other features, our server is optimised for WordPress sites and we run regular backups to ensure peace of mind.

Do you have any questions?

Our aim is to provide excellent service and keep our clients in the loop with our 'next level' communication skills. Your website and online presence is our number one priority. 

Book a FREE consultation

Please complete the form below and we'll get back to you as soon as possible.

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We Are There When You Need Us.

Let us solve your web support issues as quickly and smoothly as possible.

Phone

+27 87 8200 780

Email

support@azapi.co.za

Address

Unit 7-8 Buena Vista Office Park, 1 Heuwelkruin Close, Eversdal, Bellville, 7550

We offer phone, remote and email support Monday to Friday 8h30 to 17h00.

Weekend support is limited to urgent support emails only. Please send all support emails to support@azapi.co.za.

* If urgent, please add "URGENT" to the email subject line.

What our clients say

Michael Daiber

I have been a client of Azapi for well over 8 years and have had only pleasant experiences in my dealings with them. They have always been patient when we reached out for support no matter how frustrating or confusing the request and take lots of time to explain and clarify matters until all is clear and solved.

They have the ability to listen and always make sure that the problem gets addressed and solved. Their staff is knowledgeable and forward thinking. I can state with confidence that our organisation has grown as a result of the incredible support and exposure we have enjoyed from Azapi.

Jan Theron

I have had dealings with Azapi since 2012 and I am very pleased & satisfied with their client service as well as their products. Azapi's support & professionalism always delivers peace of mind and ensures that my website and my on-line presence & marketing is under control. Thank you, Azapi, you are awesome and it is always a pleasure to do business with you.

Kerry Canestra

Azapi are an Amazing Service Provider- They have always been quick to respond to any support that we have needed. Thanks for your great service.

Kobus Engelbrecht

Azapi is knowledgeable and very professional. We highly recommend them.

Frequently asked questions

Who gets billed?

You as a designer will be billed, we never work directly with your clients, unless you ask us to.

Why do I need ongoing maintenance on a website?

Your website is a single entity that forms part of a complex ecosystem called the internet. Azapi uses the WordPress platform, various plugins, and other 3rd party systems to serve your beautiful website to users on the world wide web.

It is important to note that regular maintenance on your website is required to ensure that all these systems work together in harmony so your website can continue to work optimally. Failure to do so typically results in a 'broken' website or leaves your site vulnerable to hackers and other security risks.

Our web specialists will ensure that your site is running the latest version of WordPress, plugins have been updated and that any bugs and fixes are attended to.

Entrust Azapi with your client's prized possession and they'll love you for doing it.

Do I have to sign a contract?

No. Our Care Plans run on a monthly basis and you can cancel at any time by giving a full calendar month's notice.

If you would like to pay annually for your care plan, you will only be charged for 11 months.

Can I cancel anytime?

Yes, you can cancel anytime with a full calendar month's notice. You are under no obligation to continue with the ongoing service.

Any 3rd party integrations, or plugins that are included on your site whilst the care plan is in force, will be disconnected on cancellation and you will be liable to license these items yourself if you want to keep them current and updated.

What happens if my site goes down, is hacked or breaks?

The whole purpose of our Care Plans is preventative care, so our aim is to avert anything from happening.

However, in the case your website gets hacked or needs emergency care we will be there bringing it back to 'life'.

We cannot promise your website will never be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

What are your support hours?

Our support hours are from 9am to 5pm Monday to Friday.

Out of office hours or weekend support  are charged 1.5x our standard hourly rate.

Does my support time roll over?

The monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover.

You can take comfort in the fact that your request within that 60/120 minutes of time (depending on your care plan) will be addressed by our team with priority attention.

Can you help with SEO, Social Media, Google AdWords and other requests

Yes, we can help. Please contact us for more information.